The BOROUX Legacy Compact System, including chambers, spigots, washers, hole plugs, and wingnuts, is warranted to be free from defects in material and workmanship for a lifetime. There is no need to register your product. To file a warranty claim, please contact customer service with your order number.
Please note: This warranty does not cover damage caused by carelessness, accidents, abuse, unintended use of the system, or modifications. It also does not cover any filters, including fluoride filters.
The BOROUX Foundation Filters are warranted to be free from defects in material and workmanship for one year from the date of purchase. This warranty does not cover failures resulting from abuse, misuse, alteration, damage, failure to follow installation and use instructions, or wear consistent with the expected filter lifespan. If the product is deemed defective, we will replace it. Proof of purchase, a description of the product, and an explanation of the alleged defect must be provided to process a warranty claim.